Dear Holland Cross Dental Centre Patients,
It is with great enthusiasm that we welcome our patients back to our clinic for dental procedures on June 8, 2020.
The Ministry of Health and our regulatory college has lifted our restrictions. We have been busy preparing for a safe and gradual reopening. We are happy to have all of our incredible staff back with us, ensuring a comfortable environment for our patients and team members.
The safety of our patients and staff remains paramount as we prepare to re-open. We are strictly adhering to the regulations and advice set forth by the Ministry of Health and our regulatory college. This may mean that some policies seem more tedious, more time-consuming, and more inconvenient. We are committed to doing our best to streamline your experience, while still respecting safety protocols. Our team is currently working to reschedule three months of cancelled appointments. Where required, we will be reaching out to you to reschedule in the coming weeks. We appreciate your patience as we navigate this new normal together.
You will notice changes in our office when we welcome you to your next visit:
- Daily COVID screening including temperature check prior to entry into clinic for all patients and staff
- Mandatory hand sanitation upon entry into the clinic
- Mandatory face-covering for all patients entering the clinic – we kindly request that you bring your own mask as PPE supplies are still difficult to obtain. If you do not arrive with a mask, one will be provided to you
- Plexi-glass barriers for reception
- Enhanced surface sanitization procedures beyond the latest recommendations
- Limited number of patients allowed in the clinic at one time. We ask that you arrive promptly at your appointment time rather than early. Except in the case of parents accompanying young children, only the patient being treated will be permitted in the office and waiting room.
- When you arrive, we ask that you call before entering. We will advise you when you can enter the waiting room as this will ensure we can maintain physical distancing
- To prevent sharing germs, there are no toys or magazines in the waiting room
- The doctor and other providers will be wearing more protective equipment than normal, and there will be less small talk
We look forward to safely welcoming you back to Holland Cross Dental Centre. Thank you for your support; we are grateful to be part of such a caring community of people.
Kind Regards,
Holland Cross Dental Centre
