Update: (January 13, 2021)
Dear Holland Cross Dental Centre Patients,
General dentistry and dental hygiene have been deemed essential and we will continue to operate as per usual with Covid-19 protocols in place. We will continue to deliver the top notch care you have come to expect all while keeping you safe during our provincial lockdown.
The safety of our patients and staff remains paramount. We are strictly adhering to the regulations and advice set forth by the Ministry of Health and our regulatory college. This may mean that some policies seem more tedious, more time-consuming, and more inconvenient. We are committed to doing our best to streamline your experience, while still respecting safety protocols. If your appointment was cancelled by our office and you have not received a call to rebook, please call our office so we can reschedule.
You will notice changes in our office when we welcome you to your next visit:
- Daily COVID screening including temperature check prior to entry into clinic for all patients and staff
- Mandatory hand sanitation upon entry into the clinic
- Mandatory face-covering for all patients entering the clinic – we kindly request that you bring your own mask as PPE supplies are still difficult to obtain. If you do not arrive with a mask, one will be provided to you
- Plexi-glass barriers for reception
- Enhanced surface sanitization procedures beyond the latest recommendations
- Limited number of patients allowed in the clinic at one time. We ask that you arrive promptly at your appointment time rather than early. Except in the case of parents accompanying young children, only the patient being treated will be permitted in the office and reception area.
- When you arrive, we ask that you call before entering. We will advise you when you can enter the waiting room as this will ensure we can maintain physical distancing
- To prevent sharing germs, there are no toys or magazines in reception area
- The doctor and other providers will be wearing more protective equipment than normal
Thank you for your support; we are grateful to be part of such a caring community of people.
Kind Regards,
Holland Cross Dental Centre
